Which practice is likely to improve interpersonal skills among employees?

Emotional intelligence training is particularly effective in enhancing interpersonal skills among employees because it focuses on the ability to recognize, understand, and manage emotions both in oneself and in others. By developing emotional intelligence, employees become more adept at communicating, empathizing, and resolving conflicts, all of which are essential components of strong interpersonal relationships.

This type of training often includes components such as self-awareness, self-regulation, social skills, empathy, and motivation. As employees learn to improve these aspects, they can foster a more collaborative and supportive work environment, which ultimately leads to better teamwork and productivity.

Other options, while valuable in their own contexts, do not primarily target the improvement of interpersonal skills. For instance, regulatory compliance assessments focus on ensuring adherence to laws and regulations, performance evaluations assess individual contributions to the organization, and cost reduction strategies aim to optimize financial resources. None of these practices inherently enhance interpersonal communication or emotional understanding among employees.